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| About
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We
ship thousands of orders directly to your home or office
to help improve your health and quality of life. We can also ship your order directly to
a loved one who may be in need of medical supplies. We
offer a product assortment of more than 15,000 items
from more than 20 product lines.
Simplify your life and save valuable time! Our
customers love it!
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Shipping Policy |
Shipping for all orders is via UPS ground service and costs $7.95 unless otherwise noted.
* Orders placed before 3:00 PM EST will be shipped the same day. Orders placed after 3:00 PM EST will be shipped the next business day. Orders placed after 3:00 PM EST on Friday, Saturday, Sunday or holidays will be shipped the next business day.
*Certain items classified as bulk, heavy or oversized will incure additional shipping charges. Those charges will be denoted during checkout.
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Returns and Special Orders |
Your complete
satisfaction is our goal. Should you need to return
an item, simply follow these two steps:
- Call our Customer Service Department at 1-888-829-1009. We
will ask for the invoice number and date of purchase,
item number, quantity and reason for return. We
will then provide you with a Return Authorization
Number. The Return Authorization is only valid
for 15 days from the date of issue.
- Write the Return Authorization Number on your shipping
label. Return the item prepaid via UPS, in
its original packaging and original condition, to
the address that we will supply you.
You must have a Return Authorization Number to return
an item. All merchandise returns are subject to
inspection. Any merchandise unsuitable for resale
will not be accepted. A minimum restocking fee
of 25% will be applied to all returns over 30 days from
date of purchase. Products are not returnable beyond
60 days from date of purchase. Special order items
are not returnable. We will replace or repair defective
items based on manufacturer’s policy. |
| Returns
Authorization Request Form |
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General Terms and Conditions |
Common
Trade Practice and Acts and Laws where a purchase takes
place shall be followed by both the customers and the
distributors. Typically this means that the laws at the
buyer's own location shall govern should a dispute
on the the purchase occur. In this regard, online shopping
makes no difference to buying from a street shop near
you. As eCommerce gains its popularity, governments and
banks all have well-defined rules on consumer
protections. A vast majority of online shoppers get their
money back from the banks after disputing their purchases.
As a guidance, following is a list of terms and conditions
that are standard practice in the industry. Each participating
distributor might have slight variations on some product
categories.
- Accuracy: All
information in this site is provided to our best
ability or maintained by participating vendors. However,
in case of error Customer shall indemnify and hold
harmless
against any and all claims, demands, actions, suits,
losses, liabilities, damages, costs, and expenses,
including without limitation reasonable attorneys'
fees, costs and expenses relating to your use of
our services.
- Price: Due to
the dynamic nature of the market and our services,
prices are subject to change with out prior notice.
In case of significant discrepancies between the
posted and then the current prices,
requires the respective vendors to inform Customer
prior to processing the charges.
- Return: To the
extent governed by laws, return of merchandise should
be avoided as much as possible. We require vendors
to inspect and insure the merchandise prior to delivery.
And we ask Customer to inspect all items upon receiving
them. Customer must contact the vendor(s) to get
return authorization number. Certain merchandise
may not be returnable, to the extent permitted by
laws.
- Damage: In case
of damages, Please make damage claims directly to
the carrier for merchandise shipped by a common carrier.
- Payment: Payments
will be settled between Customer and the vendors
who supply the merchandise. Return checks are subject
to extra service charges by banks. Dishonored checks
may be subject to penalty by laws and all other related
collection cost, including attorney fees.
- Warranty: Warranties
vary from product to product, and from vendor to
vendor. Please refer to relevant laws governing this
aspect for the minimum requirement on individual
product. Used merchandise might be exempted for warranty
requirements.
In case of dispute,
will take every measure possible to protect the integrity of
its trading platform services and to ensure the appropriate governing
laws are obeyed by all parties. This includes
termination of our services to any law-breaching parties.
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Our Privacy Policy |
| At
, we enforce the highest standard to protect your privacy
while shopping with us. |
- All your sensitive private information, including
password, bank / credit card details etc. is transmitted
over the Internet via 128 bit SSL encryption. No sensitive
information will ever be sent via email. This ensures
that no data can be intercepted on the way to and from
our server.
- All your sensitive private information, including
password, bank / credit card details etc. is stored
under industrial strength Triple-DES encryption. This
ensures no body can hack in to the database and use
that information.
- Your password will not be revealed even if you forgot
and requested the login information be sent via email.
We will send you a temporary one instead. Your bank
/ credit card details will not be revealed to even
yourself though you can update the information on your
account.
- Only the distributor(s) from whom you buy the products
will have access to your payment information over an
SSL protected connection to our server. Every participating
vendor is required to follow strict commercial laws
in handling the information.
- All relevant privacy laws are strictly followed.
In particular, none of your personal data will ever
be used outside the scope of the commercial operation
of our business.
- No promotion emails will ever be sent to you unless
you opted for it. You can opt out at any time by updating
your account information.
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